YOUKNOW ConnectPart of YOUKNOW ↗
LIVE: dashboards being opened voluntarily◉UPDATE: WhatsApp confirmed as where your customers are◉CONFIRMED: churn dropped, nobody popped champagne◉DEVELOPING: marketing and IT agreeing on something◉BREAKING: campaign sent without three approval meetings◉UPDATE: customer data lives in one place now◉LIVE: segment built in minutes, not sprints◉CONFIRMED: WhatsApp opt-in rate up, ad budget down◉UPDATE: attribution numbers finally match across teams◉
Customer technology · for Africa

Turn upyour customerdata.yes, all of it

Choosing customer technology is exhausting. We help businesses across Sub-Saharan Africa find the right platform for engagement, customer data, analytics, BI and attribution, then set it up and stick around.

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← this means "sawubona, neighbour"
Vintage cut-out, girl with pearl earring holding a megaphone, wearing headphones, her eyes following the light
move your mouse,
she follows the light ✳
What we do · five chapters

Pick the one that
hurts the most.

CEP01

Customer Engagement

Real-time, personalised messaging across email, push, SMS, in-app, and WhatsApp.

InsiderOneOneSignal
CDP02

Customer Data Platform

Every version of your customer, stitched into one profile your whole business can trust.

Amperity
PA03

Product Analytics

The answers GA4 can't give you: funnels, retention and adoption, without waiting on an analyst.

Amplitude
BI04

Business Intelligence

Dashboards that people outside the data team open and use.

DOMO
ATTR05

Mobile Attribution

The truth about where your app users come from, plus deep links that land where they should.

AppsFlyerBranch
← drag or scroll sideways, there are five
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Why us · the house rules

We sell fewer things
on purpose.

  • ✗Biased recommendations
  • ✗40-slide decks
  • ✗Jargon
  • ✗Shelfware
  • ✗Vanishing after go-live
  • ✓Honest answers
  • ✓Right-fit recommendations
  • ✓WhatsApp-first thinking
  • ✓POPIA-native setups
  • ✓Sticking around

Shortlisting, demos, pricing calls: shopping for software is a job on its own. We keep our line-up short, know each platform in detail, and match you to the one that fits your team and your budget.

HOW IT WORKS
01

You ping us

Email, WhatsApp voice note, a "help!" on a serviette.

02

We listen

We take the time to learn your stack and the gaps inside it.

03

We pick the tool

Whichever one fits your team and your budget.

04

We wire it up

We move fast, train your team and stick around.

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◉ Shipped with
Amperity logoAmplitude logoAppsFlyer logoBranch logoDOMO logoInsiderOne logoOneSignal logo
+ we also support
Customer.io logoIterable logoMoengage logo
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Sharp.Let's connect.

One email, one honest answer about whether we're the right fit. No 40-slide deck, promise.

Start a conversationconnect@youknow.co.za →
YOUKNOW <3